This is a great opportunity to work for a local large auto manufacturer!

Monday 9:00a – 7:00p, Tuesday -Thursday 7:00a – 7:00p, Friday 7:00a – 4:00p

• Greets and assists patients in a timely and friendly manner.
• Verifies vision benefits and relays any pertinent insurance benefit information prior to material purchases.
• Answers phones and directs calls appropriately.
• Accesses data base to schedule, confirm and update appointments, as necessary.
• Answers patient questions regarding their account, obtains assistance if necessary.
• Verifies eligibility for all ""walk-in"" and same-day patients, as necessary.
• Safely operates optical machinery.
• Assists patient with materials purchases.
• Orders and dispenses spectacles according to vision center policies and procedures.
• Repairs spectacles as brought in by patients.
• Manages patient complaints/issues regarding materials according to policies, obtains assistance if necessary.
• Checks out patients and documents material sales and/or payment collection from patient on encounter forms.
• Obtains and documents vision insurance benefit authorizations for exams and materials.
• Coordinates referral appointments for patients for diagnostic testing, evaluations, and treatment based on insurance type and according to provider-stated urgency.
• Documents and reports back to providers if unable to complete referral as requested.
• Maintains daily log and balances deposit daily on cash log in the dispensary.
• Maintains medical record system for the vision center.
• Files reports, labs, progress notes, prescriptions, and other incoming optometric reports
• Pulls charts upon request.
• Maintains appropriate quality control logs.
• Responsible for accessing voice mail messages and coordinating follow-up in a timely fashion.
• Ensures that all encounter forms are complete and accurate.
• Forwards all necessary paperwork to appropriate sources or agencies.
• Obtains prescriptions or orders from outside optometrists/ophthalmologists, as necessary.
• Enters information into computer in a timely manner.
• Accesses faxed and mailed reports from specialists, forwards then to ordering provider for review, and ensures placement, along with other pertinent paperwork into the patient's chart, as per protocol.
• May require other duties as assigned.

• High School diploma or equivalent
• ABO Certification