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Population Health Coordinator

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Overview

Premise Health remote roles offer flexibility and convenience for those who prefer to work from the comfort of home or any other space of their choosing. Our remote team members are an integral part of our community, and we support them by facilitating seamless digital connection with their team. We care deeply about our remote team members’ wellbeing and are dedicated to supporting a healthy work-life balance in addition to competitive pay, comprehensive benefits, paid holidays, vacation time, company-sponsored wellness programs and more.

Who we serve

  • Team Members
  • Employers
  • Employees
  • Families

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Success Profile

Our team members are what makes working at Premise Health great! These are a few of the traits that get us excited.

  • Communicator
  • Detail-oriented
  • Personable
  • Proactive
  • Problem-solver
  • Self-starter

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Quote

"Changing careers and working for Premise has been the best decision I’ve made in my professional life. Not only do we have outstanding leadership that ‘walk the talk,’ they also push for increased work-life balance, something I’ve been missing for over ten years."

- Sarah Roschitz,
Growth Enablement Manager

"With Premise Health, I found a mission and team, helping people get, stay, and be well!"

- John F. Drozd, Ph.D, Director of National Virtual Behavioral Health

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Responsibilities

Population Health Coordinator

Requisition Number 35669 Job Location Celebration, Florida

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. 
As a Full Time Population Health Coordinator, you'll provide care to client employees and their dependents in our Health Center located in Orlando, FL.

About the Role
We’re looking for a tech-savvy Population Health Coordinator to work remotely while living in the Orlando, FL area. You’ll support patient outreach and care coordination to help improve health outcomes.

Schedule
Monday–Friday, 8:00 a.m.–4:30 p.m.

Ideal Background & Skills

  • Bilingual in Spanish or Creole strongly preferred

  • Medical Assistant or front-desk/health-clinic experience

  • Proficient with Excel and PowerPoint; comfortable with technology and data

  • Strong communication skills and understanding of clinical terminology

What You'll Do
  • Utilizes verbal and written communication skills to develop rapport and trust with members
  • Performs member outreach via telephone, secure messaging, and/or other approved communication methods
  • Monitors internal work queue and other reports to contact and schedule members where appropriate
  • Documents outreach touchpoints and relevant notes into the electronic medical record
  • Consults with other members of the healthcare team to solve problems and seek advice
  • Maintains member privacy and confidential member information
  • May require other duties as assigned
  • Additional skills that may be required:
  • Collaborates with client, digital wellness center and care managers to coordinate and promote health and wellness programs
  • Comfortable using Excel
What You'll Bring
  • High School Diploma or GED required; Associate’s Degree or equivalent work experience preferred
  • Completion of a Medical Assistant training program preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $18.40 - $23.00 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above. 

This posting is anticipated to close within 90 days of 09/16/2025. 
Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

Values

  • Accountable
  • Respectful
  • Engaged
  • Courageous
  • Innovative
  • Ethical
  • Quality-focused

What Premise Health Offers You

Along with medical, dental, and vision, Premise offers virtual behavioral health, pharmacy and 401(k) plan to just name a few!

  • Collaboration

    Delivering comprehensive integrated care to help people lead healthier lives while collaborating with the onsite team.

  • Compensation

    Competitive rate of pay, 401(k) plan, and performance-based incentive program.

  • Health and Wellness

    Programs that reduce lifestyle risks and improve overall wellbeing.

  • Professional Development

    Dedicated time off and annual stipend toward CME.

  • Work Life Balance

    10 company holidays plus paid time off that increases with years of service, no weekends or on call, manageable patient load in one location.

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