Senior Desktop Engineer
Overview
Premise Health remote roles offer flexibility and convenience for those who prefer to work from the comfort of home or any other space of their choosing. Our remote team members are an integral part of our community, and we support them by facilitating seamless digital connection with their team. We care deeply about our remote team members’ wellbeing and are dedicated to supporting a healthy work-life balance in addition to competitive pay, comprehensive benefits, paid holidays, vacation time, company-sponsored wellness programs and more.
Who we serve
- Team Members
- Employers
- Employees
- Families
- 94 Net Promoter
Score - Glassdoor Reviews and Company Rating
Success Profile
Our team members are what makes working at Premise Health great! These are a few of the traits that get us excited.
- Communicator
- Detail-oriented
- Personable
- Proactive
- Problem-solver
- Self-starter
Quote
"Changing careers and working for Premise has been the best decision I’ve made in my professional life. Not only do we have outstanding leadership that ‘walk the talk,’ they also push for increased work-life balance, something I’ve been missing for over ten years."
- Sarah Roschitz,
Growth Enablement Manager
"With Premise Health, I found a mission and team, helping people get, stay, and be well!"
- John F. Drozd, Ph.D, Director of National Virtual Behavioral Health
Responsibilities
Senior Desktop Engineer
Requisition Number 36315 Job Location Brentwood, TennesseePremise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
- Responsible for endpoint management, software packaging/deployment, patching, and general maintenance of the tools used to administer those endpoints.
- Support the identification and implementation of innovative approaches to administrative tasks with a focus on automation, compliance, and security.
- Configure and maintain Operating System Deployment task sequences for hardware imaging.
- Participate in the planning of upgrades, changes, or implementation of endpoint administration systems, while following established change control processes.
- Deep understanding of enterprise technologies such as security, networking, and infrastructure, with the ability to resolve interoperability problems on a large scale.
- Work with Premise vendors to identify and support end user products and solutions.
- Actively participate in, and or lead, project management meetings in support of assigned project work.
- Work closely with the Desktop Tech Lead to test and evaluate new end user solutions.
- Assist the Desktop Engineers with incidents where required.
- Perform general system administration duties in a Windows Active Directory environment
- Bachelor’s degree or equivalent work experience.
- 5+ years of experience providing desktop level support in an enterprise environment.
- 3+ years of experience in Microsoft Endpoint Configuration Manager administration, including package creation/deployment, and OS administration/deployment.
- Experience working with wireless networks, local area networks, SQL, scripting and network troubleshooting skills.
- Experience with Intune administration, including Autopilot.
- Experience with JAMF administration is desirable.
- Capable with batch and PowerShell scripting.
- Identify and troubleshoot problems in Endpoint Configuration Manager, and able to analyze and remediate.
- Advanced knowledge of Microsoft operating systems and end-user platform systems in an enterprise environment.
- Knowledge of Group Policy and Active Directory administration
- Ability to work in a fast-paced environment with changing priorities while maintaining strong attention to detail.
- Innovative and creative problem-solving skills.
- Communicate with a wide variety of users from executives to individual users.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Values
- Accountable
- Respectful
- Engaged
- Courageous
- Innovative
- Ethical
- Quality-focused
What Premise Health Offers You
Along with medical, dental, and vision, Premise offers virtual behavioral health, pharmacy and 401(k) plan to just name a few!
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Collaboration
Delivering comprehensive integrated care to help people lead healthier lives while collaborating with the onsite team.
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Compensation
Competitive rate of pay, 401(k) plan, and performance-based incentive program.
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Health and Wellness
Programs that reduce lifestyle risks and improve overall wellbeing.
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Professional Development
Dedicated time off and annual stipend toward CME.
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Work Life Balance
10 company holidays plus paid time off that increases with years of service, no weekends or on call, manageable patient load in one location.
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