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Manager, Enterprise Project Management

Requisition Number 20-1763 Job Location Brentwood, Tennessee

Welcome to the new standard of healthcare! 

Premise Health is the world’s leading healthcare access provider. We deliver purpose-driven career experiences in a culture-centric work environment—ensuring that employees at the nation's best companies get, stay, and be well. In a changing healthcare environment, we know there's a better way for organizations to help their people live healthier lives by delivering the right care at the right time, right where they work. Partnered with visionary organizations around the globe, we offer a broad range of healthcare services and deliver an effortless patient experience that raises the bar, lowers costs, and redefines the meaning of quality care. By shifting the conversation from cost to return and from treatment to prevention, we are committed to help people, their families, and the organizations they work for be at their best.

We are looking for a Manager, Enterprise Project Management to work at our Corporate office in Brentwood, TN! If you possess a “whatever it takes attitude” keep reading.

It’s hard to pinpoint a “typical” day here (and who wants typical anyway?), but as the Manager of Enterprise Project Management, you will be responsible for servant-leading a team of service management professionals who are highly skilled in multiple areas including (but not limited to) Project Management, Service Management, Lean, Agile, and Business Analysis. This shared services enterprise project management team will be responsible for integrated service management practices throughout the enterprise to drive successful project delivery, service management related Communities of Practice, and other Enterprise-focused efforts. The manager will work with other teams and departments throughout the organization to support needs and objectives as identified by the business, while also uncovering new transformative, process improvement, and delivery opportunities and initiatives by forming partnerships with other leaders. This manager will additionally be responsible for the continued growth and education of the Enterprise Project Management team. This manager will be looked at to foster consensus amongst other leaders and teams, forging both strategic and tactical direction and momentum as a result.

What You'll Do For Us:

  • Team Leadership
    • Acts as servant-leader for Enterprise Project Management team
    • Responsible for career planning, professional development, and supervision of Enterprise Project Management team members
    • Assists with development and adherence of departmental budget
    • Assists with development of and responsible for progress monitoring of departmental goals
    • Coordinates the team roadmap
    • Fosters a growth mentality amongst team members
    • Ensures continual improvement in team practices
    • Service Management Advancement
      • Acts as a service management change agent throughout the organization
      • Partners with other leaders to identify, develop, and drive transformative initiatives
    • Enterprise Project Management
      • Responsible for overseeing the work of all Enterprise project management team members, and thus must take ownership of the resulting quality and success of each project
      • Works with other leaders to identify project opportunities
      • Supports adaptive and flexible approaches, open to a ‘not one size fits all’ mindset
      • Thinks holistically and has a systems-based end-to-end approach to make connections and see opportunities
      • Provides oversight and guidance for streamlined, value delivery project and process management approaches
      • Ensure the project standards are upheld and clearly defined throughout the entire process of each project’s development and execution
    • Systems or Business Analysis:
      • Assesses business processes to identify improvements, opportunities and solutions meeting the needs of the colleagues and clients
      • Applies proven analytical and problem-solving skills to help validate processes through careful analysis in order to maximize the benefit of business investments in Enterprise initiatives
      • Demonstrates the ability to ‘think outside the box’ while identifying potential problems and developing creative solutions

    Education:

    • Bachelor’s degree preferred or equivalent work experience

    Experience:

    • 5-7 years of experience in:
      • A service management leadership role or related field (Project Management, Program Management, Agile, Lean, or otherwise)
      • Demonstrated ability to successfully manage multiple projects simultaneously including large, complex business and IT projects/programs
      • Advanced understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
      • Ability to manage multiple project managers or team members at one time.
      • 3+ years of people/team member management experience
    • Project Leadership:
      • Action oriented
      • Adapts approach and demeanor in real time to match the shifting demands of different situations, projects, and stakeholder needs
      • Willingness to challenge assumptions and identify the business drivers that support the enterprise strategic goals
      • Owning projects through to successful completion
      • Researching, interviewing, and documenting key business and technical requirements
      • Consulting with stakeholders and clients to define requirements and clearly articulate business situations that require technical solutions
      • Ability to work and operate effectively with uncertainty of change
      • Identifying, documenting and communicating key risks for product and project approaches
      • Creative problem solver
      • Proven experience and track record of successfully completing assignments within the deadline, scope, and budget
      • Managing complex processes
      • Strategic business partner
      • Demonstrated ability to manage conflict and strong negotiation skills
      • Communication/Reporting:
        • Creating reports to measure the effective output of projects and teams
        • Providing fully transparent project reporting to ensure efforts and delivery are meeting business value
        • Ensuring key stakeholders are made aware of key information related to current or future program, project and associated development activity
        • Strong facilitation skills
        • Adjust communication style to fit the audience and message
        • Encourages the open expression of diverse ideas and opinions
        • Expresses self in a credible and transparent manner
        • Team Leadership:
          • Demonstrated experience servant-leading teams
          • Inspires a shared vision with the team with enthusiasm and passion with demonstrated ability to motivate team members, inspire teamwork and take a leadership role
          • Has a high level of integrity, fostering and instilling trust
          • Looks to continuously improve team setting stretch goals and objectives, pushing individuals and team to perform at higher levels
          • Delegates and distributes assignments and decisions appropriately
          • Conveys clear performance expectations and follows up consistently
          • Active listener
        • Healthcare/IT industry background strongly preferred

        Knowledge and Skills:

        • Project Leadership:
          • Proven ability to enable team to deliver business value by removing obstacles, managing dependencies, setting priorities, and working with stakeholders on behalf of team
          • Proven ability taking a concept from idea to completion
          • Proven ability to work with other teams in managing complex processes
          • Experience with Organizational Change Management
          • Experience in traditional and non-traditional project management methodologies
        • Team Leadership:
          • Strong ability to lead teams towards common goals
          • Ability to facilitate teams and bring others to consensus
          • Ability to foster a team-based atmosphere and culture
          • Ability to collaborate well with various department peers to define the best business solution
        • Personal:
          • Desire for continual personal growth and improvement
          • Excellent written and verbal communication and documentation skills
          • Able to think in theory with a strategic mindset and apply tactically
          • Able to work autonomously, be accountable, and take initiative
          • Proven initiative to learn and research new concepts, ideas, and technologies quickly
        • Technology:
          • MS Office Suite
          • ServiceNow
          • MS Project
          • Video conferencing tools (Zoom, etc.)
          • Collaboration Tools (Sharepoint, Teams, etc.)
        • Certifications:
          • PMP, PMI-ACP, PgMP or equivalent strongly preferred
          • Green Belt, preferred not required
          • ITIL, preferred not required


        What We’ll Do for You:

        At Premise Health, you’re not an employee – you’re a team member. We have health centers, pharmacies, fitness centers and offices scattered across the country, but we’re all working together to deliver exemplary and delightful service to our clients, their employees and family members. We’re proud of the culture we’ve built, and we aim to assist our team members in living their best life – in and out of the workplace. That’s why you’ll find us taking a yoga class together or starting a book club. We know that we can only help people get, stay, and be well if we do the same for ourselves. We’re also not afraid to share what we’re up to – check out some of our smiling faces.

        As an employer, we want to compensate you for the work you do with more than a paycheck (although you’ll get one of those too). Premise Health offers competitive benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, and a company-sponsored wellness program. We are an equal opportunity employer of nice people and value inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

        Apply Now

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