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Associate Network Engineer-Remote

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Premise Health remote roles offer flexibility and convenience for those who prefer to work from the comfort of home or any other space of their choosing. Our remote team members are an integral part of our community, and we support them by facilitating seamless digital connection with their team. We care deeply about our remote team members’ wellbeing and are dedicated to supporting a healthy work-life balance in addition to competitive pay, comprehensive benefits, paid holidays, vacation time, company-sponsored wellness programs and more.

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"I love working remotely for Premise; my only regret is my relatives before me didn't get to reap the benefits of increased work life balance--it really is a game changer and allows me more time with my family and pursue my passions outside of work!"

- Chelsea Wall, Senior Program Manager,
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"I love working remotely for Premise because of the flexibility it provides. I can go into the office when I need to collaborate with others, or I can work from home when I need to focus independently or be available for family events."

- Tim De Block, Manager, Security Assurance

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Associate Network Engineer-Remote

Requisition Number 22-2522 Job Location Brentwood, Tennessee
Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for an Associate Network Engineer to join our team remotely.

About the role: This position is responsible for maintaining 24x7x365 networking environments. The Network Engineer - Associate operates the networks within the Premise Health environment. Provisions network components per organization’s standards. Monitors daily operations of networks and associated devices for availability and performance. Maintains operational documentation. Responds to network alerts, investigates and recovers hardware and circuit failures. Is responsible for the identification and resolution of service-level problems and the identification and support of mission-critical tasks. Has communication with technical support groups, customer support centers, and vendors.

Essential Functions:
  • Assists in the provisioning small to medium network implementations.
  • Participates on project teams with small network engineering outcomes.
  • Troubleshoots and resolves network problems.
  • Performs network maintenance and system upgrades.
  • Is accountable for the following activities: support, problem resolution tracking, and software upgrades and installation.
  • Maintains network documentation.
  • Coordinates and executes network engineering tasks as assigned.

Job Requirements:
  • Bachelor's degree or equivalent work experience
  • 1 to 2 years of experience in Network Engineer role.
  • 1 to 2 years of hands-on network engineer, specifically Cisco and Fortinet.
  • 2 to 3 years operating small to medium enterprise networks.

Preferred Experience:
  • Critical Skills and Knowledge:
  • General Skills: With assistance, demonstrate growing proficiency in the following skills: Data collection, analysis, and reporting; Debugging skills; Interpersonal skills; Communication Skills; Decision making skills; Problem solving skills
  • Knowledge and Understanding: Change Management Process
  • Network Skills: Excel; Word; VisioImportant Skills and Knowledge:
  • General Skills: Risk Analysis; Management of multiple priorities/multi-tasking skills
  • Network Skills: Outlook and Internet/Intranet in addition to other job; Project; PowerPoint; ServiceNow
  • Commitment to excellent customer service.
  • Proven ability to manage own work and meet deadlines.
  • Accuracy and attention to detail.
  • Ability to work in cross-functional project teams.
  • Mathematical, analytical and statistical aptitude.
  • Preferred knowledge of health care industry.
  • Interpersonal and problem solving skills are required.
  • Excellent communication skills, including verbal, written.
  • Active listening skills are required.Core Platform Specific Requirements:
  • 1 to 2 years of hands-on network engineer, specifically Cisco and Fortinet.
  • Knowledge of Cisco IOS, Nexus line, 1000v and ASA.
  • Knowledge of Cisco and Meraki branch network hardware.
  • 2 to 3 years operating small to medium enterprise networks.
  • Understanding of internal routing protocols.
  • Strong knowledge of IP and Ethernet.
  • Basic knowledge of WAN and MAN technologies.
  • Basic knowledge of network protocols and functions; HSRP, 802.11, VPN, GRE, NAT, SNMP, and others.
  • Understanding of DNS and DHCP.
  • Knowledge of Category 5/6/7 copper cabling.
  • Solid understanding of the OSI model.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Compensation is between $80,000 to $90,000 annually. Premise offers a comprehensive benefits package to all full-time team members including Medical, Dental, Vision, 401K, Paid Time Off, Paid Holidays, annual CEU/CME allowance, and Tuition Reimbursement. Benefits offered to part-time team members include 401K, Paid Time Off, Paid Holidays and annual CEU/CME allowance. PRN team members may also enroll in 401K.

To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine. Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process.
*Except where a reasonable medical or religious accommodation can be granted.


  • Accountable
  • Respectful
  • Engaged
  • Courageous
  • Innovative
  • Ethical
  • Quality-focused

What Premise Health Offers You

Along with medical, dental, and vision, Premise offers virtual behavioral health, pharmacy and 401(k) plan to just name a few!

  • Collaboration

    Delivering comprehensive integrated care to help people lead healthier lives while collaborating with the onsite team.

  • Compensation

    Competitive rate of pay, 401(k) plan, and performance-based incentive program.

  • Health and Wellness

    Programs that reduce lifestyle risks and improve overall wellbeing.

  • Professional Development

    Dedicated time off and annual stipend toward CME.

  • Work Life Balance

    10 company holidays plus paid time off that increases with years of service, no weekends or on call, manageable patient load in one location.

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