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Analytics Account Manager - Remote

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Overview

Premise Health remote roles offer flexibility and convenience for those who prefer to work from the comfort of home or any other space of their choosing. Our remote team members are an integral part of our community, and we support them by facilitating seamless digital connection with their team. We care deeply about our remote team members’ wellbeing and are dedicated to supporting a healthy work-life balance in addition to competitive pay, comprehensive benefits, paid holidays, vacation time, company-sponsored wellness programs and more.

Who we serve

  • Team Members
  • Employers
  • Employees
  • Families

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Success Profile

Our team members are what makes working at Premise Health great! These are a few of the traits that get us excited.

  • Communicator
  • Detail-oriented
  • Personable
  • Proactive
  • Problem-solver
  • Self-starter

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Quote

"Changing careers and working for Premise has been the best decision I’ve made in my professional life. Not only do we have outstanding leadership that ‘walk the talk,’ they also push for increased work-life balance, something I’ve been missing for over ten years."

- Sarah Roschitz,
Growth Enablement Manager

"With Premise Health, I found a mission and team, helping people get, stay, and be well!"

- John F. Drozd, Ph.D, Director of National Virtual Behavioral Health

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Responsibilities

Analytics Account Manager - Remote

Requisition Number 35403 Job Location Brentwood, Tennessee

Premise Health is Different on Purpose


Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. 


Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. 

We are seeking a collaborative and results-oriented professional who helps communicate business performance and client satisfaction through standard reporting and ad hoc analytics, including return on investment. The Analytics Account Manager is responsible for ensuring meaningful, quality and accurate monthly and quarterly reports are produced for Premise Health’s client base and responding to operational and client requests ad hoc. The candidate must have analytical acumen combined with excellent communication, organization, and resource allocation skills. Successful candidates must be able to function effectively in a constantly changing environment and be skilled at complex problem-solving with minimal oversight. 

This is a Full Time, remote Analytics Account Manager role.

What You'll Do
  • Responsible for ensuring that accurate, quality, recurring external reporting is delivered to assigned book of business 
  • Acts as the main point of contact for an entire region from a client reporting perspective 
  • Establishes and deepens relationships with internal account management teams to deliver meaningful insights; meet with Operations regularly to understand the desired focus of client-facing reports 
  • Follows site / client openings and closures and ensures the onboarding of reporting is consistent and smooth 
  • Compiles and maintains account information within the client profile 
  • Responsible for tracking KPIs for clients and making recommendations for improving performance   
  • Educates operations and client on various metrics and the impact of them to the overall performance of the health center  
  • Supports the proactive identification of customer needs and potential issues 
  • Participates in user acceptance testing and QA testing on new reports and metrics 
  • Monitors the internal regional dashboard and ticket log  
  • Attends ad hoc approval calls with leadership 
  • Sustains processes surrounding ticketing; make recommendations for improvement 
  • Supports Analytics leadership by troubleshooting, analyzing, or assisting in research activities as needed 
  • Coordinates and synthesizes feedback on reports and tools from all end users for continuous improvement  
  • Assists with the ongoing enhancements to reports and tools 

What You'll Bring
  • Bachelor’s degree, healthcare (health administration, public health, medicine), and substantial quantitative coursework with demonstrated academic excellence or equivalent work experience. 
  • At least 3 years of work experience in strategic and consultative relationships; prefer experience in healthcare 
  • At least 5 years of work experience working in complex environments and understanding business processes/systems 
  • Familiarity with EMRs a plus 
  • Experience interpreting business questions and data, leading analytical efforts and delivering outcomes to a variety of stakeholders 
  • Ability to think strategically and utilize all available resources to solve complex problems with minimal oversight 
  • Desire to work in highly collaborative role and interface with many teams and departments throughout the organization  
  • Strong written and verbal communicational skills and ability to build successful relationships both internally and externally (client); this role demands clear and concise communication   
  • Must be a proactive, self-starter with the ability to meet deadlines and stay exceptionally organized 
  • Advanced Excel skills required; must have a strong affinity for working with data and communicating findings 
  • High level of comfort with data related to various metrics (clinical outcomes, operational, financial) and ability to understand and translate data to various audiences with ease; this is not a highly technical role but must have quantitative interests and understanding 

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.


Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.


Premise provides its reasonable and genuinely expected range of compensation for this job of $72,000.00 - $82,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. 


For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above. 

This posting is anticipated to close within 90 days of 09/09/2025.

Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

Values

  • Accountable
  • Respectful
  • Engaged
  • Courageous
  • Innovative
  • Ethical
  • Quality-focused

What Premise Health Offers You

Along with medical, dental, and vision, Premise offers virtual behavioral health, pharmacy and 401(k) plan to just name a few!

  • Collaboration

    Delivering comprehensive integrated care to help people lead healthier lives while collaborating with the onsite team.

  • Compensation

    Competitive rate of pay, 401(k) plan, and performance-based incentive program.

  • Health and Wellness

    Programs that reduce lifestyle risks and improve overall wellbeing.

  • Professional Development

    Dedicated time off and annual stipend toward CME.

  • Work Life Balance

    10 company holidays plus paid time off that increases with years of service, no weekends or on call, manageable patient load in one location.

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